Norton WiFi Privacy Review: A Trusted Cross-Device VPN Service

You should use a Virtual Private Network (VPN) to safeguard your data and online privacy and security when you connect to the Internet via any device.

Norton created a VPN application called Norton WiFi Privacy.

It secures a user's network traffic when he is on the go.

With some excellent features, like automatic VPN connections and ad blocking, it is worth having a closer look at this software in this Norton WiFi Privacy review.

Norton WiFi Privacy - VPN Service

Norton WiFi Privacy - VPN Service

Note: This product is available for a 7-day trial, but when the trial period runs out you will need to pay for a year-long subscription or buy a higher-tiered Norton antivirus product that includes it as part of a multi device license.



Let's have a look at the features of Norton WiFi Privacy to see what it offers as a VPN service, and if it's worth getting it:

Bank-Grade Encryption

Bank-grade encryption keeps a user's data and information safe from security threats and eavesdropping.

It turns the information a user sends and receives into indecipherable code for hackers and other people; it's like a user has his/her own Internet connection.

Norton uses the same leading encryption technologies that the top banks use.


This intercepts ads and blocks tracking cookies by which it allows the user to browse anonymously.

Websites will no longer be able to track a user or deliver unsolicited ads, which are intercepted by this VPN service.

Ad Tracker Blocking

Ad Tracker Blocking


The amount and location of servers matter a lot when choosing a VPN server.

A user will want a server close by when using a VPN so that latency is reduced and so as to ensure a better overall experience.

Norton offers 28 server locations with at least two different servers in each location:

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Israel
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Norway
  • Poland
  • Romania
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom 
  • United States

This is true in that Norton's servers are diversely spread out in Africa, North and South America, Europe, the Middle East, and the South Pacific, however, for international travelers or for users that want to spoof their location, this isn't enough.

Server Enabled

Server Enabled

People wanting to spoof their locations need lots of servers and locations. If there are numerous options available, one has the choice to use specialized servers like for watching a video, exchanging files over BitTorrent or other P2P networks, as well as accessing the TOR network.

Norton doesn't provide specialized servers, nor does it allow file sharing.

Norton will select the closest VPN server by default to a user's current location which means that proximity has a big impact on performance. A closer server usually means a better experience.

Some users want to make it seem like their web traffic comes from somewhere else. In order to do this, he has to select from a list of servers and the application will connect.

Norton's options are inadequate when it comes to this with a limited number of servers, locations, specialized servers, search functions, and speed tests.

VPN Server Location Selection

VPN Server Location Selection

Unlimited Data and Unmetered Bandwidth

This means a user can enjoy high performance Internet surfing without any hidden VPN costs.

Symantec doesn't meter your data and bandwidth usage so you don't have to worry about your package being maxed out.

No-Log Policy

Norton doesn't track or log a user's activities.

Based on Symantec's privacy policy, Norton WiFi Privacy only collects anonymous statistics and system information in order to diagnose problems and improve the product.

Trusted Proxy Network Provider

Users can have peace of mind that their information stays private and secure anywhere in the world with fully redundant global servers that operate on the most recent "OpenVPN" protocol.

Ease of Use

Norton provides streamlined and clean interface with its Android app.

The app is designed with a large circle in the center which shows the current location of the user's web traffic.

The page elements are either green or red, depending on whether the VPN is active or not. The colors offer an eye-catching design against the sparse design.

The typical Android power button is placed in the lower right-hand corner of the app, while buttons for access to app settings, ad-blocking controls, and location information sit across the top. 

One of the top features of this app is its ability to automatically activate the VPN whenever a user's phone connects to an unsecured WiFi network.

For those that don't like automation mode, you can toggle it off and choose to receive warning notifications about an unsecured network.


Your Internet connection will slow down when using a VPN.

In most cases, latency increases and download and upload speeds decrease when the strain of bouncing data to a remote server back and forth kicks in.

However, there are rare cases where a VPN can actually improve web performance because it connects users to a higher bandwidth infrastructure.

A VPN can secure cellular traffic which is essential because a savvy cyber criminal with a portable cell tower like Femtocell and a broad-spectrum jammer will be able to intercept a user's cellular data.


It is unfortunate, but at the moment, Norton WiFi Privacy blocks Netflix.

This is the same for basically every other VPN service and associated Android applications.

The issue lies with geographic-specific licensing deals and the way licenses are negotiated.

A user's access to series and movies varies by country.

System Requirements

Norton WiFi Privacy is compatible with Windows Vista and 7-10.

Android users will need version 4.0.3 or later.

Mac users can use the current or previous two version of Mac OS X.

iPhones and iPads with the current and previous two version of Apple iOS are also good to go.

Customer Support

As part of a subscription, users free 24/7 phone & live chat support.

Missing Features

First things first, Norton WiFi privacy has a friendly interface, a good design, and a basic signup process.

Its ad-blocking abilities are commendable, and the fact that it can automatically activate VPN protection when a user connects to an unsecured WiFi network, is also fantastic.

Norton has also made this app very useful with its support of additional operating systems, including iPhones and desktops.

The one thing I am not too pleased about is the steep up-front price (unless you purchase the higher-tiered Norton antivirus packages and multi device licenses packages), the limited number of servers, and the limited subscription options.

Money-Back Guarantee

There is a 7 day free trial and a 60-day money-back guarantee, but you'll have to authorize the application if you pay upfront.

What this means is that you pay for it the same way you would pay for any other application.

What makes it a bit counter-intuitive, is that users think they will be charged immediately when in reality they have a 7 day free trial.

If you want to cancel the subscription, you have to do so before the end of the trial.

Norton does not provide other billing options for its VPN which is unfortunate. It would be nice if there was a monthly billing cycle or a prorated annual billing option.

Another payment option which Norton needs to look into for a service like VPN, is a billing option that covers just a few days for travelers who only need to be protected for a few days.

Lastly, support of a Bitcoin payment would play better with the anonymity-seeking crowd.

Note: Subscriptions cover Android devices, iOS devices, PCs, and Mac. However, if you purchase a subscription through the Android app, then it won't work for other devices. Choose the slightly more expensive option found on the Norton website in order to also cover PCs, Mac, and iOS devices.


Symantec still has some work to do on its VPN product to improve its server and location options.

It would also be great if it was slightly cheaper and there were more payment and subscription options.

Overall, I was impressed with the ad-blocking, easy setup, and automation mode.


Fat Security


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